Suppose you are working on assigned tasks. Your tasks are not completed. Your boss has arrived and is assigning you additional tasks. And ask to complete those tasks. He set unrealistic deadlines. To meet these unrealistic deadlines, you spent extra hours overworking. The result is buggy. You are not producing outstanding results.
Because you avoid conflict, you have to accept more and more work. And as a result, you were unable to meet the expectations. And became a B-grade employee. Despite the efforts, implementations of ideas, and suggestions, nothing changes, and the situation becomes worse day by day.
The management frequently complains about your work. Your performance is declining daily.
Is there a lack of communication here? No, you’re speaking with your manager. But your communication style needs to change. You definitely work on a few things to make an impact. Let’s discuss three communication styles and how you need to change for better communication if you want different results.
Passive communication.
Passive communication’s primary goal is to avoid conflict. To achieve this, you strive to conceal your emotions and thoughts about your task. You must suppress your emotions and thoughts, allowing others to make decisions on your behalf. It results in frustration and dissatisfaction at work.
This situation usually leads to a lose-win situation.
Aggressive communication.
The main theme of aggressive communication is to focus solely on your own needs and feelings. Aggressive communication often suppresses the feelings and thoughts of co-workers. When confronting others, it is always defensive and aggressive.
Aggressive communicators invade other people’s personal spaces. Or, never let another person speak.
Assertive communication.
The main theme is honest communication about your thoughts and feelings. The theme is to share what is actually happening. Instead of suppressing other people’s needs and wants, we need to communicate in such a way that others will feel respect for their ideas and feelings. In assertive communication, the communicator needs to communicate challenges and hurdles to their task.
Assertive communication is a win-win situation. It implies that while respecting others needs and wants, the communicator also asserts his own.
Why does it matter?
Why assert that communication matters? It matters because passive people are generally frustrated, unhappy, and dissatisfied with other people’s needs. Passive people cannot comfortably share their opinions or needs. They constantly worry about the other person’s happiness. They strive to cater to the needs of others.
But assertive people are more balanced in their ability to put themselves first and consider others. While assertive people are happy, they balance their needs with those of others.
Now let’s come back to the example mentioned at the start of the video.
When the manager assigns you a new task, you have to describe your current situation. If the manager assigns you a task with an unrealistic deadline, you must explain why. You must explain to him how much time it takes to complete the task.
In closing notes, Assertive communication is necessary for career growth. People love assertive people who listen and care about others while considering their own understanding of matters and providing the solution to the problem at hand.
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